Last Updated: 01/01/2024
Urban Rewind (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website urban-rewind.com, make a purchase, or engage with our services.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, shipping address, and billing address.
- Payment Information: Minimal payment details, processed securely through Stripe.
- Automatically Collected Data: Information collected by default, such as IP addresses and basic browser details. Note that cookies may be used by default in WordPress, but no plugins have been added yet.
How We Use Your Information
We may use the collected information for the following purposes:
- Order Processing: To process and fulfill orders.
- Marketing Communications: To send you promotional emails, provided you have opted in.
- Website Improvements: To analyze website performance and improve our services.
- Legal Compliance: To comply with applicable legal obligations.
Sharing Your Information
We may share your personal information with the following third parties:
- Payment Processors: Stripe for payment processing.
- Shipping Providers: To fulfill your orders.
- Analytics and Marketing Services: Google Analytics, Facebook Ads, and potentially TikTok Ads. These services may use your data for their own purposes as described in their respective privacy policies.
- Legal Requirements: When required by law or to protect our rights.
Third-Party Services
Urban Rewind uses the following third-party services:
- Payment Processing: Stripe.
- Analytics and Marketing: Google Analytics, Facebook Ads, and potentially TikTok Ads. These services may use your data for their own purposes as described in their respective privacy policies.
User Rights
Currently, Urban Rewind does not offer options to access, correct, or delete your personal data. If this changes, we will update our policy accordingly.
Data Storage and Security
We store user data on WordPress servers and securely process payment information through Stripe. We employ industry-standard encryption and secure payment gateways to protect your data.
International Data Transfers
As our business is based in Portugal, your data will be processed and stored in accordance with Portuguese and EU data protection laws.
Changes to This Privacy Policy
Urban Rewind may update this Privacy Policy periodically. We will notify users by posting the updated policy on our website.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@urban-rewind.com
- Address: Av. da Liberdade, nr245 4A Lisbon,1250-143
